KYROO delivers jewellery across India through trusted logistics partners.
1. Order Processing
Orders are generally processed within 1-2 business days after successful order confirmation. Orders placed on Sundays or public holidays may be processed on the next business day.
2. Delivery Timeline
Estimated delivery time:
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Metro/major cities: 2-5 business days
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Other locations: 4-7 business days
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Remote locations: 5-10 business days
These are estimated timelines and may vary depending on the courier partner and delivery location.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is placed. KYROO may offer free shipping above a certain order value during selected periods or campaigns.
4. Order Tracking
Once your order has been shipped, you will receive tracking information through your registered contact details. You can use the tracking information to monitor your shipment.
5. Delivery Delays
Delivery may be delayed because of:
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Weather conditions
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Courier operational issues
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Festivals and high-volume periods
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Incorrect/incomplete addresses
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Natural disasters
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Public holidays
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Other circumstances beyond KYROO's control
6. Incorrect Address
Customers are responsible for providing accurate shipping information. If an order is returned to KYROO because of an incorrect/incomplete address or repeated failed delivery attempts, additional shipping charges may apply for re-shipment.
7. Package Inspection
We recommend checking the package condition at the time of delivery. If the package appears visibly damaged or tampered with, please document the condition and contact KYROO customer support as soon as possible.